With over 10 years of experience in product management (including 3 years in Singapore and 2 in London), I discovered my true calling in 2017: to make technology products safer and inspire others to do the same. As a dedicated professional in product management, I possess exceptional analytical and communication skills, along with a wealth of experience in leading diverse teams. I have successfully crafted strategies to build trust, make communities safer, and deliver on key business results.
Notably, I recently spearheaded the Trust and Safety strategy for Rover, where I collaborated with stakeholders across the organization to prioritize risks and developed a comprehensive, multi-year, roadmap to address them. Through my efforts, I significantly reduced the time between detecting issues and taking action, enhanced customer trust-building programs, and formulated numerous impactful Trust and Safety policies.
Finally, I have personally experienced the transformative effects of mindfulness in managing stress and promoting well-being, and I'm eager to share my insights with fellow trust and safety professionals who face unique challenges in their work.
Related Episodes
In the Season 8 opener, hosts G-Rex and Dirty Skittles welcome Heather Grunkemeier, a trust and safety expert and mental health advocate. Heather shares her resilience journey, from leading the Trust and Safety strategy at Rover to navigating personal challenges that sparked her passion for mental health. She discusses the importance of mindfulness, managing stress, and finding inner peace, especially for professionals in high-pressure roles. Tune in for practical insights and inspiring advice o...
